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Frequently Asked Questions

Answers for All Your Inquiries

Hiring a new Swimming Pool Contractor can be daunting, which is why we have compiled a list of some of the most common questions we get from new clients. If your question isn’t answered, please feel free to get in touch and we’ll help you.

Question: How often does my filter need backwashing?

Backwash your filter when the pressure reading is eight to 10 psi higher than normal, for optimal pool maintenance. Filters should also be thoroughly cleaned (Chemically) once per pool season with filter brite and sand replaced every 3-5 years.

Question: Help, my pool is cloudy!

There are many causes for cloudy water, from poor filtration to high pH to swimmers leaving behind too much sunscreen. The best thing to do is take a water sample to your local pool pros and have it tested to determine the cause – and solution – to the problem.

Question: How long should I run my filter for?

Like the typical North American workday, eight hours is the sweet spot for running your filter. However, when temperatures exceed the mid-20s, you can run it for up to 12 hours.

Question: How long should I wait after shocking the pool to swim in it?

Like pure soap makers keep insisting, the right pH balance keeps things safe and healthy. Additionally, a good ph reading makes your eyes feel comfortable under water as our eyes are 7.5.  Bonus: your chlorine works better when your ph is good! Your alkalinity should be in the range of 80 to 150 ppm for sanitary swimming conditions.

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Question: Do I really need to "shock" my pool every week?

You sure do. Even salt pools have to. "Shocking" is to remove the chloramines and “dead” stuff floating around unseen in the water. When chlorine kills something, it binds to it and becomes ineffective - but a HUGE problem. Shocking removes that ickiness.

Do you want to be swimming around with that? Yuck!

Question: Do I need to add chlorine to a salt water pool?

Not daily chlorine. The beauty of the salt water system is that it converts salt into chlorine, so with the exception of your weekly shocking, you’re good to go.

Question: How long should it take to do my weekly maintenance?

That question is a little variable. Every backyard is different and every pool size and shape is different and at that, every homeowner has a different set of tools. Typically it could take you 5 minutes to test the water and add the chemicals and 30 minutes to brush the pool or vacuum if needed. It could be more if you have many trees and a lot less if you have a robot. That being said, the pool could use some in-between love too. But that you could do from within the pool.  If you are spending more than that, you need to go back to the Pros and get a different routine. You always have options! 

Question: Why should the pH level of my pool be between 7.2 and 7.6?

Like pure soap makers keep insisting, the right pH balance keeps things safe and healthy. Additionally, a good ph reading makes your eyes feel comfortable under water as our eyes are 7.5.  Bonus: your chlorine works better when your ph is good! Your alkalinity should be in the range of 80 to 150 ppm for sanitary swimming conditions.

Question: Do I really need a winter cover for my pool?

In the cold seasons, a winter cover will not only catch leaves, it also provides an enhanced protection barrier from unwanted branches and other material that can harm the pool liner. Using a winter cover also decreases the chemicals required for the spring start-up. Covers are not required, but we highly recommend them.

The aboveground enviro cover is our top pick allowing the water to pass through without the mess. An inground safety cover provides all the above and safety for pets, kids, and wildlife. It’s not a necessity, but still the Mercedes of pool covers.

Child in Pool in Florida
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